Sana AI

Most "AI for work" tools break at the enterprise boundary, they index some data, but don't respect who can see what. Sana AI is built differently: it's an enterprise assistant that inherits the permission model of every system it connects to, so a sales rep can only get answers from content they already have access to in Salesforce, Slack, and Google Drive.

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What is Sana AI?

Sana AI is an AI assistant, knowledge-base search engine, and automation platform built by Stockholm-based Sana Labs. It connects to every SaaS tool your company uses, respects native permissions, and answers questions, drafts documents, and runs multi-step automations using your real data, not public internet content.

Target audience

Mid-market and enterprise teams (100+ employees) with fragmented knowledge across many SaaS tools, and an urgent need to make internal information findable without rebuilding their stack.

Core capabilities

• Unified natural-language search across 50+ SaaS tools
• Document and meeting-note generation grounded in your content
• Agents that execute multi-step workflows (update CRM, post to Slack, create tickets)
• Permission-aware retrieval, no user sees data they don't have rights to
• Voice, chat, and in-app assistant surfaces
• Admin analytics on adoption and usage

Expanded benefits for SMBs and enterprise

• Knowledge where it lives. No migrating content to a new wiki, Sana indexes your existing tools and answers across them.
• Compliance-safe AI. Permission inheritance + SOC 2 + EU data residency make Sana the rare enterprise AI that survives procurement review.
• Faster onboarding. New hires ask the assistant instead of Slack-tagging senior teammates, compressing ramp from weeks to days.
• Automations beyond search. Ask "draft a handover doc for the ACME account" and Sana writes it using CRM, email, and meeting notes.

Real use cases

• Sales enablement. Reps ask "what's the latest objection-handling deck for healthcare?" and Sana surfaces the most recent approved version across Drive, Notion, and Salesforce.
• Customer support. Agents draft replies grounded in product docs, past tickets, and engineering Slack threads, without leaving the Zendesk tab.
• Internal audit and compliance. "Which customer contracts include an EU data-residency clause?" becomes a 5-second answer instead of a week-long search.

How it might fit into a workflow

Sana centralises knowledge access across your stack:

For teams already on many SaaS tools, Sana is faster to deploy than building a custom RAG pipeline and more flexible than a single-vendor solution like Notion AI.

Pros and considerations

Who should explore this tool

• Mid-market and enterprise companies (100–5000 employees) with fragmented SaaS knowledge
• Compliance-sensitive industries (legal, healthcare, financial services)
• Teams evaluating Glean, Notion AI, and ChatGPT Enterprise side-by-side

How Aurora Designs approaches tools like this

For most SMBs, Sana is overkill, a custom RAG pipeline built on n8n or a smaller platform is often the right call. But when compliance, multi-tenant permissions, and scale matter, Sana is one of the cleanest enterprise options. We help you scope the integration, plan rollout by team, and measure adoption honestly so procurement has real numbers to reference.

Security

SOC 2 Type II, ISO 27001, GDPR, and optional EU/Swedish data residency. SSO/SAML, SCIM provisioning, granular admin controls, and field-level encryption. Customer content is never used to train shared foundation models, and connector access can be revoked per integration.